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04 472 8244 (NZ)
1800 006 920 (AU)

Whispir Technical Support

On this page you will find the details you need to log either an emergency request, or a non-emergency request for Whispir depending on the nature of the issue you’re experiencing.

Logging an Emergency Request

Emergency technical support requests are responded to 24 hours a day, 7 days a week, 365 days a year. If your system is down or a major problem strikes during an activation or exercise, call our 24/7 call centre on the free phone numbers below and provide your contact details and a brief description of the problem.

Australia:  1800 440 373 
New Zealand:  0800 932 111 

Your call will be received by our call centre and they will contact our Whispir support team immediately.

Non-Emergency Support Request

Log a non-emergency support request or email and outline the issue, the impact on your operations, the assistance you require, and your contact details.

If email access is not available, please call the 24/7 emergency support number during normal business hours, explaining it's a non-urgent matter.

Your request will be received by our Helpdesk and processed during our normal business hours.

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    Quick Contact

    New Zealand: 0800 746 647

    Australia: 1 800 006 920