With multiple incidents to be managed coast to coast on a daily basis, plus the need for seamless inter-jurisdictional and multi-agency involvement, the Canadian Coast Guard (CCG) required a modern-day incident management platform that was robust, flexible and offered a single source of truth for all users.
The release of WebEOC v8.0 was the biggest and the best yet. It wasn't just another version, it was a whole new WebEOC and the feedback we've had from customers about it has been fantastic.
More and more organisations around the world are moving online with their incident management processes, which makes sense in a digital and ever-changing world that is fraught with terror attacks, threats to cyber security, and a frightening number of natural disasters - all significant risks that should be on the radar of every organisation.
It's a digital age we live in. Virtually any data can be monitored, collected, and shared online. Data that can be used to tell a story, support communities, save lives and livelihoods, and ensure organisations tasked with taking care of these communities can do so to the best of their ability.