Municipality Shared Services Incident Management

    Fewer zeroes after the dollar sign means local government authorities, councils and groups can now benefit from a transparent, collaborative web-based incident management solution.

    The days of hard-copy incident management plans and processes are gone. Yet, because of cost factors, many local government authorities (LGAs) and civil defence and emergency management groups (CDEMs) still rely on printed format and whiteboard sessions to prepare for and manage incidents. And often, when the need to share or request resources arises, these groups struggle to connect and collaborate with each other, emergency responders and government agencies because of this.

    With WebEOC at its core, Critchlow’s Municipality Shared Service Emergency Management System (MSSEMS) places your incident management plans and processes into an intuitive, flexible web-based solution that allows you to manage single incidents in isolation; or escalate and collaborate with others when needed.

    And the best part? The shared service pricing model means that utilising such a system is now an affordable, viable option for all LGAs and CDEMs – no matter how big or small.

    Configurable incident management

    DON’T MAKE-DO WITH “ONE SIZE FITS ALL”.

    We don’t believe in out-of-the-box solutions.

    MSSEMS allows each city, council, territory or shire to have their own WebEOC instance that is developed to suit their own unique needs; while also offering up a common operating picture that enables them to collaborate easily with others, share information, and request assistance during mid-range and major incidents that demand it.

    Automated incident management

    INTUITIVE AUTOMATION THAT ADAPTS AS YOU NEED IT.

    Manual processes don’t cut it these days.

    With MSSEMS, your plans, systems, structures and processes are automated as much as possible; yet will still retain the flexibility to adapt to rapidly changing requirements.

    Multi-purpose incident management

    ONE SYSTEM, MULTIPLE USES.

    The beauty of WebEOC is its flexibility and configurability.

    It’s not just for emergency management. CDEMs and LGAs can use WebEOC to manage their business-as-usual activities as well. From internal administration to mapping and routing; waste management to event organisation and management, councils, cities and shires can boost ROI by utilising the system for a range of different tasks.

    Incident management reporting

    REPORT, IMPROVE AND LEARN WITH EACH NEW EXERCISE OR INCIDENT.

    Debrief logs inform on improvements needed within response capabilities, and an inbuilt simulator uses real data and learnings to formulate exercises for training.

    These procedures give teams comprehensive insight into what’s working and what needs changing.

     

     

     

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