In an increasingly challenging and uncertain world, a robust, transparent and all-encompassing
crisis management solution is vital in supporting your resilience, readiness and recovery.


Critchlow has sold its Emergency Manager division to world-leading experts, Juvare. Click here for more information on the sale, including what it means for our customers. 

If you're ready to find the right incident management solution for you, click on your industry below to get started

Incident management for PFES

Incident management for government agencies

Incident management for Local Government

Incident management for Utilities and Lifelines


Incident management, crisis communications, and cross-collaboration with Critchlow.

For over 25 years, Critchlow has enabled organisations to see, share and understand information that is critical to their business' success and operational decisions.

Critchlow provides unique, industry-leading incident management and location intelligence solutions to government agencies and private organisations throughout Australia and New Zealand.

We understand that every business’ needs are different, which is why we work with our clients to create solutions that are fully configured and scaled to meet their requirements.

Our strategic partnerships with a range of world-leading technology and data providers ensure that our customers have access to, and benefit from, innovative and best-of-breed software, technologies and data.

Critchlow is the exclusive distributor of WebEOC in Australasia. WebEOC is a world-leading incident management system and is used by a number of local government agencies, state policing and emergency authorities, major international airlines, manufacturers, infrastructure departments, and health organisations.

In an environment that is ever-changing and fast paced, it is vital that businesses can access and share crucial information within a common operating picture, have complete situational awareness, and can rapidly and intelligently prepare for and respond to events or incidents – be they crisis-related or business as usual.