Incident Management - WebEOC

Web-based incident management in its most powerful, collaborative and innovative form.

When organisations respond to an incident, being able to see the entire picture at a glance gives them the confidence they need to coordinate effectively and make the right decisions fast.

WebEOC is a world-leading crisis information management system that provides situational awareness in real-time and allows you to bring your data sources into a single, common operating picture. Robust, intuitive and fully configurable, WebEOC caters to all types of organisations; adapting to suit your specific incident management requirements regardless of size, complexity or industry.

An added bonus: WebEOC provides a multi-purpose platform, enabling you to also use it for business-as-usual activities on a daily basis.

Incident Management reporting

ACCURATE EVENT REPORTING, ALL IN ONE PLACE.

WebEOC gives you a common platform to house all important organisational information and data, available to you and those who need it at the click of a button.

Access crucial, accurate and current information from a single source of truth and keep track of files, contact details, plans, procedures and compliance reports confidently.

Situational Awareness

GAIN FULL SITUATIONAL AWARENESS IN REAL-TIME.

Know what’s happening when and where, as it happens.

WebEOC provides position-specific activity logging and significant events tracking, all in real-time. This means that all relevant parties are kept up-to-date throughout the whole lifecycle of an incident, regardless of their location, and can respond to requests (or send them) quickly and capably.

Resource Management

PROVIDE EFFICIENT, ASSURED RESOURCE MANAGEMENT.

When resource is required during an event, there generally isn’t time to waste. WebEOC allows resource requests to be submitted in the field on any mobile device and sends the request to the appropriate department.

Staff can then accurately manage all related activity and ensure that resources are correctly dispatched in the safest, most efficient way possible.

Incident management after-action reviews

LEARN AND IMPROVE WITH COMPREHENSIVE REPORTING AND ANALYSIS.

Learn as you go. WebEOC supports After-action Reviews by allowing users to document comments and recommendations after an event, as well as track the resolution of any action items.

This enables organisations to gain comprehensive insight into each event or incident and accurately report on and analyse them, allowing them to understand what’s working, what’s not, and how to improve.

Scalable incident management

CONFIGURED AND SCALED TO SUIT YOU.

Every organisation has their own way of working, so shouldn’t your incident management system reflect that?

WebEOC is fully customisable, allowing you to develop a platform that supports your unique needs; and its ability to scale up or down at any given time ensures that you can add more users easily during an incident or cut back during quiet times.

Incident management integration

INTEGRATE MULTIPLE PLATFORMS SEAMLESSLY.

Organisations these days rely on an array of tech-based systems and solutions to ensure success. Yet, if these solutions can’t talk to each other, there’s often more problems than benefits.

Not only does WebEOC boast a huge range of add-ons, it also integrates seamlessly with a number of other systems, including dispatch, HR, mapping, notification and many more.

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