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EMERGENCY REQUEST (24/7)
If your system is down or a major problem strikes during an activation or exercise, call our 24/7 Call Centre on the free phone numbers and provide your contact details and a brief description of the problem.
| Australia
| New Zealand
| | 1800 440 373
| 0800 932 111
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Your call will be received by our Call Centre and they will contact our WebEOC® support team straight away.
NON-EMERGENCY REQUEST
Please log the request by email webeoc.support@critchlow.co.nz; outlining the issue, the impact on your operations, the assistance you require and your contact details. If email access is not available, please call the 24/7 emergency support number during normal business hours, explaining it's a non-urgent matter.
Your request will be received by our Help Desk and processed during our normal business hours.
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